Take Full Control of Your Online Reputation.

What are people saying about your business? Want that perception to change? The online landscape can be a scary place. But rest assured, with our reputation management services, you can fix this. We’ll help you harness the right strategies and take full control of your reputation.

What Is Online Reputation Management?

Online reputation management (ORM) is a strategy that proactively monitors and controls your company or personal brand online.

There are three different types of reputation management:

  • Managing reviews
  • Monitoring brand mentions
  • Controlling and influencing search results

Reputation management is no walk in the park—you can’t simply take down websites from search engines or change your public image overnight. It requires tapping into various strategies like:

  • SEO: Owning your branded keywords to push negative listings further down the SERPs (search engine results pages), while pulling positive listings up.
  • Content marketing: Repurposing high-quality content and conducting outreach to spread the word about the positive aspects of your brand.
  • Review monitoring: Using online tools to consistently keep track of brand mentions and respond to customer feedback.

The Hard Truth About Online Reputation Management

Your reputation matters. How you appear online can impact your business, career, and sometimes even your personal life.
94%

94% of consumers say an online review has convinced them to avoid a company. (ReviewTrackers)

79%

79% of shoppers trust online reviews as much as personal recommendations. (BrightLocal)

70%

Nearly 70% of online consumers look at a product review before making a purchase. (OptinMonster)

22%

Businesses with one negative listing on the first page of search results risk losing 22% of their customers. This increases to 59.2% if they have three negative listings, and 70% if they have four or more negative listings. (Moz)

Is Online Reputation Management Your Solution?

Managing your reputation can feel overwhelming. The negativity is relentless, appreciation is seldom, and your to-do list is a mile and a half long. So if these sound like you, rest easy knowing we’ll shoulder most of the weight.
Is Online Reputation Management Your Solution
Frustrated with erroneous or legally defamatory online listings
Not getting enough business
Struggling to gain and distribute more customer reviews
Unsure how to manage customer feedback
Need a hand creating a positive brand image

Online Reputation Management Strategies That Deliver

Even though there isn’t a one-size-fits-all approach to reputation management, there are key resources you need to navigate through the process.
Here’s what we offer:

Brand Health Analysis

We’ll start by evaluating your online listings to put together a strategy roadmap with long-term campaign goals.

Roadmap Implementation

This is the meat of the campaign. Our reputation management team will leverage their digital marketing expertise and skills to bolster your online presence.

Monitoring & Reporting

It’s not just about circulating new and improved content. It’s also about being meticulous listeners. After executing your campaign, we’ll proactively monitor its progress and make necessary changes.

Why Choose Big Leap

At Big Leap, we never settle for subpar results. We thrive on creating customized strategies to achieve results that matter to you. See for yourself below!

energy & power
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positive scores in the top 10
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positive scores in the top 20
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jump in positive search results
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dip in negative search results
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countries impacted
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increase in users and page views
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organic keywords ranking
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increase in facebook page visits

What Our Clients Are Saying

“Big Leap is highly competent at content optimization and keyword research. They effectively allocate resources to maximize results. One of their content pieces is among our site’s five most-viewed pages. Overall, they’re a group of smart people that know SEO strategy.”

Venafi logo

“I never fail to be impressed by the professionalism and positive attitude of my Big Leap team. They take a humble approach to SEO, consistently over-delivering on results, working honestly and creatively to solve problems. Whether they are working with our developers, or working with our other agencies and teams, I trust the Big Leap team as much as I would trust my own internal team.”

Avis logo

“Their level of transparency sets them apart. It’s a trait that’s increasingly important in the SEO industry, so I truly respect their openness and honesty.”

Pluralsight logo

“Bigleap has helped us consistently improve our SEO rankings and increase our organic traffic and revenue. Since they have joined the team (about a year ago) we have more than doubled the amount of revenue from organic sources.”

Wandrd logo

“The workflow was seamless. They acted as a part of our internal team and went the extra mile to assure we were happy with the results. I really appreciate Big Leap’s level of expertise. They can solve complex problems in a timely manner.”

alphagraphics logo

“The Big Leap team has played a vital role in growing our national and local organic digital presence, helping us surpass our competition. They’re always looking for areas of improvement, and they are transparent about the results. They have been a great and seamless team to work with and can quickly pivot priorities when needed.”

Paul Mitchell Schools Logo

“We worked closely together on auditing the website, building a prioritized list of what we needed to tackle – from keywords to content – and what would drive the most impact. They spend hours keeping up on the latest so I don’t have to make recommendations based on what would help our brand – not generic advice but tailored to our industry and vertical. Any feedback has always been ingested and resulted in changes that have made our collaboration even better. The team at Big Leap has truly risen to every challenge and has made us better for it.”

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You’re Not a Bad Brand,
Just Misunderstood.

Let’s show the web what your company is really all about. Our online reputation management services are exactly what you need to secure a better brand identity and a brighter future. Contact our experts today to start reaping the rewards of a beneficial partnership with Big Leap.

Get a Free Consultation

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