Poor reviews are heartbreaking for any company to receive. Not only do they show customers were dissatisfied with well-intentioned services, but negative reviews can also dissuade future customers from patronizing your business.
Unfortunately, trying to bury said negative reviews is almost worse—the practice can be seen as dishonest in the eyes of the average customer. So when negative reviews rear their ugly head, what can you do to negate their effects?
This is the question our Security & Home Automation Systems and solar provider client, asked themselves. Fortunately, they’ve had a long-standing relationship with us at Big Leap, working with us since 2018. While our previous projects were mostly targeted on SEO and site optimization, our experts are also highly skilled at reputation management.
Find out how our expertise landed a 12.1% increase in positive search results for Security & Home Automation Systems within the first SERP.