Terms of Use for Big Leap, LLC

Effective Date: January 1, 2026

1. Introduction. Welcome to Big Leap, LLC (“Big Leap”). These Terms of Use (the “Terms”) govern your access to and use of Big Leap’s website at bigleap.com (the “Website”) and marketing services. By accessing or using the Website, you agree to be bound by these Terms.
2. Acceptance of Terms. Your use of the Website and Big Leap’s services constitutes your agreement to these Terms of Use.
3. Modification of Terms. Big Leap reserves the right, in its sole discretion, to modify these Terms at any time. Changes will be posted on the Website or communicated to you through other means, including email. Your continued use of the Website or services after such notice constitutes acceptance of the modified Terms.
4. Website Use and Restrictions. The Website is provided for your personal and non-commercial use. You agree not to: (a) use the Website in any manner that is illegal, harmful, fraudulent, or in violation of these Terms; (b) attempt to gain unauthorized access to any portion of the Website or any systems or networks connected to the Website; (c) interfere with or disrupt the Website or servers or networks connected to the Website; (d) use any robot, spider, scraper, or other automated means to access the Website; (e) transmit any viruses, malware, or other malicious code; or (f) collect or harvest any personally identifiable information from the Website.
5. Intellectual Property Rights. All content on the Website, including but not limited to text, graphics, logos, images, software, code, and AI Content, is the property of Big Leap or its content suppliers and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Your use of Big Leap’s content is limited to personal, non-commercial purposes unless otherwise agreed in writing.
6. User Responsibilities. You are responsible for the accuracy of the information you provide, maintaining the confidentiality of any login information, and for your conduct on the Website.
7. Disclaimer of Warranties and AI‑Enhanced Content. The Website and all related services are provided “AS IS” and “AS AVAILABLE,” without any warranties of any kind, whether express, implied, or statutory including, the implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. You acknowledge that Big Leap utilizes artificial intelligence (AI) and machine learning technologies to generate or enhance content and interactive features on the Website (“AI Content”). This may include, but is not limited to, articles, descriptions, summaries, and automated responses. While Big Leap implements reasonable procedures to ensure the accuracy and quality of all AI Content, AI Content may contain errors, factual inaccuracies, or omissions and may produce outputs similar to material available elsewhere. AI Content is provided for informational purposes only and does not constitute professional, legal, or financial advice. BIG LEAP MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE COMPLETENESS, ACCURACY, RELIABILITY, ORIGINALITY, OR FITNESS FOR ANY PARTICULAR PURPOSE OF AI CONTENT. TO THE MAXIMUM EXTENT PERMITTED BY LAW, BIG LEAP EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR ANY DAMAGES, LOSSES, OR CLAIMS OF ANY KIND (INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES) RESULTING FROM THE USE OF OR RELIANCE ON AI CONTENT. Because AI Systems can produce non-unique outputs, Big Leap does not guarantee and expressly disclaims any warranty regarding ownership, exclusivity, uniqueness, non-infringement, or originality of any AI Content. Users acknowledge that similar or identical content may be generated for other users or may exist elsewhere, and that they are solely responsible for independently verifying all information before relying on it and for any decisions made based on AI Content.
   Where a visitor interacts with automated chat or response tools that could reasonably be mistaken for human communication, Big Leap will clearly disclose such automation as required by applicable law (including but not limited to Utah Code § 13-2-10, Cal. Bus. & Prof. Code § 17940 et seq., and any other applicable federal, state, or local laws). Big Leap reserves the right to modify its disclosure methods to comply with evolving legal requirements.
   Users expressly agree that they shall not input, upload, or otherwise provide any confidential, personal, proprietary, sensitive, or legally protected information (including but not limited to personally identifiable information, protected health information, financial information, trade secrets, or information subject to attorney-client privilege) into any open text fields, chat interfaces, or other input mechanisms on the Website. Users acknowledge and agree that they assume full and sole responsibility and liability for any disclosure, use, or exposure of such information, and Big Leap shall have no liability whatsoever for any such disclosure.
   Big Leap’s AI practices are informed by industry standards including the NIST AI Risk Management Framework (AI RMF 1.0) principles of governance, measurement, and human oversight to promote safety, transparency, fairness, and reliability. However, Big Leap makes no representations or warranties regarding compliance with any specific framework or standard, and such alignment does not create any additional obligations or warranties beyond those expressly stated in these Terms.
8. Limitation of Liability. To the maximum extent permitted by law, Big Leap shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services.
9. Indemnification. You agree to indemnify and hold harmless Big Leap from any claims, damages, or expenses arising from your use of the Website or violation of these Terms.
10. Governing Law. These Terms are governed by the laws of the State of Utah, with disputes subject to the exclusive jurisdiction of its courts.
11. Severability and Waiver. Nothing in this Section shall be construed to limit, waive, or disclaim any rights that cannot be waived under applicable federal, state, or local law, including but not limited to non-waivable consumer protection rights. To the extent any provision of this Section is found to be unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be made enforceable, it shall be severed, and the remaining provisions shall remain in full force and effect.
12. Termination. We may terminate or suspend your access for breach of these Terms without notice. Your rights to terminate services will be defined by any applicable services agreement between you and Big Leap.
13. Text Message Communications. By providing your phone number, you consent to receive text messages for marketing or informational purposes. Standard rates apply, and you can opt-out anytime.
14. Changes to Text Messaging Terms. We may change the text messaging terms at any time.
15. Feedback and Contact Information. For feedback or questions, contact us at [email protected].
16. Privacy Policy. Please refer to the Privacy Policy for details on data collection and usage.
17. User Conduct and Content. Users are expected to behave respectfully and legally when interacting on the Website.
18. Third-Party Links. We are not responsible for third-party websites linked from the Website.
19. Compliance with Laws. Users must comply with all applicable laws in their use of Big Leap’s services.
20. Updates and Notification Procedures. Users will be notified of significant updates to these Terms via email or website notifications.
21. Accessibility Statement. Our Website aims to be accessible to all users, including those with disabilities.
22. Entire Agreement. These Terms, together with any services agreement between you and Big Leap and Big Leap’s Privacy Policy (available at https://www.bigleap.com/privacy-policy/), constitute the entire agreement between you and Big Leap regarding your use of the Website and services, and supersede all prior agreements and understandings, whether written or oral.
23. Dispute Resolution. Disputes will be resolved through arbitration or mediation, as determined by Big Leap.
24. Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Big Leap’s prior written consent. Big Leap may assign these Terms without restriction.
25. Force Majeure. Big Leap shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.